Business Analyst - Letter Support

Position Category
Information Technology
Job Location
GC Services LP
Minimum Pay Rate
USD $35,000.00/Yr.



The Business Analyst reviews, analyzes, and evaluates business systems and user needs. Defines scope and objectives, document requirements, and formulates system to parallel overall business strategies.





  • Evaluate work processes to determine the flow of work, time requirements, costs, and duration
  • Research and evaluate business issues and disseminate information to the project team
  • Write and distribute clearly defined business and technical requirements
  • Coordinate with programming staff to develop technical solutions that meet the project scope
  • Participate in user acceptance testing and gather sign-off on production deployments
  • Plan, direct and coordinate projects to ensure objectives are accomplished within time frames
  • Coordinate client, user, and IT interfaces to secure successful business implementations
  • Manage the communication pertaining to the project kick-off meetings and updates
  • Manage the project implementation process between the company and the client
  • Perform project tracking and reporting relative to task completion requirements
  • Continuously improves development process and systems
  • Maintain concentration and focus in order to meet performance goals
  • React positively to an ongoing, changing environment
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
  • Maintain good working relationship with assigned supervisors and coworkers
  • Work safely without presenting a threat to self or others
  • Perform additional duties as required by management






Associates degree from an accredited university in Computer Science or Management Information.  Bachelor's degree is preferred.  Minimum 5 years of experience and/or certifications may be substituted.



  • Two years experience as Business Consultant, Systems Analyst, Project Coordinator or a Technical Coordinator.  
  • UNIX, UniVerse (PICK), Visual Basic, .Net, or SQL experience is required.
  • Experience in billing, financial or collections system is preferred.


Computer Experience:

Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.


Skills & Abilities:

  • Ability to work on multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Ability to coordinate and lead effective meetings
  • Ability to work independently, self-motivated, and self-managed
  • Commitment to success and ability to work well in a team environment
  • Strong analytical, logical, and accounting skills
  • Manage time effectively
  • Solve problems or issues that may come up
  • Concentrate and focus for extended periods of time
  • Cope with high-stress and changing environment
  • Remain alert at all times
  • Adhere to policies and procedures
  • Ability to respond on a timely basis to management requests


All job offers are contingent upon completion of drug and background checks.


GC Services is an equal opportunity employer: M/F/Disabled/Vet



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