GC Services

Technical Support

Position Category
Information Technology
Job Location
Office Name
GC Services Lansing
Minimum Pay Rate
USD $38,000.00/Yr.


Assists in production and procedures for IT/Network Applications                                                                                                                                                                                               


  • Project /Task management of various complexities
  • Management and general operation of company LAN/WAN environment
  • Testing and implementation of operating system and application fixes, patches, and new releases
  • Monitoring of system resource and capacity planning
  • Performance and tuning for optimal performance of the Network environment
  • Administer security for network systems access
  • Implement computer security restrictions by issuing user identification codes and passwords defining and administering rules for access
  • Assist with the development of disaster recovery procedures
  • Installation and setup of vendor software and workstations
  • Respond to help desk trouble tickets and man help desk as needed
  • Assist in break/fix and rebuild of workstations as required
  • Adhere to Company attendance, punctuality, and meal and rest break requirements
  • Maintain concentration and focus in order to meet performance goals
  • React positively to an ongoing, changing environment
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
  • Maintain good working relationship with assigned supervisors and coworkers
  • Work safely without presenting a threat to self or others
  • Perform additional duties as required by management




High School Diploma or GED is required; 4 year degree in a related field is preferred



Two years as Network Administrator


Computer Experience:

Knowledge and experience with the following technologies are a plus: A+, Cisco, Microsoft, Linux, UNIX certification(s)


Skills & Abilities:


Ability to work independently, analyzing, evaluating, reviewing and recommending new products changes, and modifications for new or current systems

Strong interpersonal and communication skills, and capable of writing proposals, papers, and acting as a vendor liaison, making presentations to professional peers and working closely with upper management

Ability to solve problems quickly and completely

Ability to identify tasks which require automation and automate them

Solid understanding of networking/distributed computing environment concepts; understands the principles of routing, client/server programming, and the design of consistent network-wide file system layouts

Write in a clear and concise manner

Manage time effectively

Solve problems or issues that may come up

Concentrate and focus for extended periods of time

Cope with high-stress and changing environment

Remain alert at all times

Adhere to policies and procedures

Adhere to work schedule and punctuality requirements

All job offers are contingent upon completion of drug and background checks.


GC Services is an equal opportunity employer: M/F/Disabled/Vet


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