GC Services

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Responsible for the efficient operation of a unit of employees.
Location
US-TN-Knoxville
REMOTE within 100 mile radius   Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - ExtensiveBenefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $17.00 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-Copperas Cove
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   As the Regional Director of Operations, you will ensure the efficient operation of both virtual, and brick and mortar centers across the US, nearshore/offshore locations for a client portfolio, and achieve corporate and client goals and objectives. You will have direct reports in this capacity, and will be responsible for the success of their client and site portfolios. Key performance indicators in this role may include client KPI attainment, employee attrition, profit and loss, client presentations, client relationship success, and other duties as assigned.  THIS IS A REMOTE POSITION  
Location
US-TX-Houston
Position Type
Regular Full-Time
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!     To provide administrative and clerical support to ensure efficient operation of the department or office.    
Location
US-TX-San Antonio
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   ***Must reside in the following state(s): GA, SC, NC, KY, WV, OH, TN, LA, AR, UT, NE, MO, KS, IA, MS, WI, IN, AL, OK***   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - ExtensiveBenefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $16 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-Houston
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   As the Senior Director, Customer Success, you will serve as the primary account relationship owner for a portfolio of existing accounts responsible for organic business development, thought leadership growth (upsell) function; designing, creating and implementing programs to enable the Customer Success team to achieve aggressive account expansion targets, focusing primarily on Existing Clients New Business (ECNB).  You will with SVP, Customer Success to assist in the development of ECNB (Existing Client New Business) strategic account plans, organizational tools, client growth strategies and executive team communication. This is a REMOTE position.
Location
US-TX-Houston
Position Type
Regular Full-Time
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   To provide administrative and clerical support to ensure efficient operation of the department or office.
Location
US-TX-Houston
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - ExtensiveBenefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $15.00 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-El Paso
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. What’s the Role About? If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!    In this role, you will be a creative financial collections problem solver, results oriented and possesses above average emotional IQ to connect, negotiate, influence, and provide solutions. Our team supports a niche segment of very special customers. - Make outbound financial collection calls in addition to taking incoming calls to/from customers and persuade customers to make payments on the past due account - Review delinquent account records to determine which customers must be contacted for collection of overdue amounts - Provide quality, professional and prompt service to all customers   What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - ExtensiveBenefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: $18.33 to $19.26 hourly + bonus + benefits   The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-CA-San Diego
Position Type
Regular Full-Time
  About us: For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   Overview   GC Services is looking for a Human Resources Manager (HRM) to join the HR team.  The ideal HRM will have solid experience with HR practices and employee management.  You will communicate with all levels of management develop strong relationship with leadership, analyze industry trends, and oversee HR operations to ensure alignment of company goals.
Location
US-TX-Copperas Cove
Position Type
Regular Full-Time
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   GC Services is looking for a Sr Reconciliation Manager to join our treasury team.  In this role you will ensure deadlines are met, reconcile client trust and other GL accounts, audits, special task, provide final approval on monthly journal entries, review reconciliations for out of balance items, assist on research and determining action, provide resolutions to reconciliation issues, review GL accounts  to ensure that transactions are processed correctly, clearing reconciliation accounts per guidelines, coordinate and approve audit materials for license, state audits, and assist with special projects as assigned by manager.
Location
US-TX-Houston
Position Type
Regular Full-Time
For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   Responsible for supervision of the Mercedes Benz Project. Will manage a 245-agent call center facility of multiple teams to include collections and remarketing.  Will work at least 2 Saturdays per month.
Location
US-TX-Copperas Cove
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!    In this role, you will be a creative financial collections problem solver, results oriented and possesses above average emotional IQ to connect, negotiate, influence, and provide solutions. Our team supports a niche segment of very special customers. - Make outbound financial collection calls in addition to taking incoming calls to/from customers and persuade customers to make payments on the past due account - Review delinquent account records to determine which customers must be contacted for collection of overdue amounts - Provide quality, professional and prompt service to all customers   What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - ExtensiveBenefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: $15.00 to $17.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-OK-Oklahoma City
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Ability to transition home with company-provided equipment - $500 sign-on bonus - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary:  $15.56 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-MI-Lansing
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!    In this role, you will be a creative financial collections problem solver, results oriented and possesses above average emotional IQ to connect, negotiate, influence, and provide solutions. Our team supports a niche segment of very special customers. - Make outbound financial collection calls in addition to taking incoming calls to/from customers and persuade customers to make payments on the past due account - Review delinquent account records to determine which customers must be contacted for collection of overdue amounts - Provide quality, professional and prompt service to all customers   What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: $17.45 to $19.26 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-CA-San Diego
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!    In this role, you will be a creative financial collections problem solver, results oriented and possesses above average emotional IQ to connect, negotiate, influence, and provide solutions. Our team supports a niche segment of very special customers. - Make outbound financial collection calls in addition to taking incoming calls to/from customers and persuade customers to make payments on the past due account - Review delinquent account records to determine which customers must be contacted for collection of overdue amounts - Provide quality, professional and prompt service to all customers   What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: $15.00 to $17.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-San Antonio
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: $13.00 to $17.00 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-Waco
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $17.00 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-Copperas Cove
Position Type
Regular Full-Time
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $15.50 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-OK-Oklahoma City
Who we are: At GC Services, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.   What’s the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. - Are you energetic, enthusiastic with an engaging personality? - Are you driven to deliver effective results while providing excellent customer service? - Do you have extraordinary communication skills? What’s in it for YOU? - Early access to earned wages via PayActiv - Access to 50% of earned wages up to $500 per pay period - Full-time, non-seasonal - Paid training - Advancement opportunities (management training program) - Employee discounts - Extensive Benefits Package - Medical, Dental, Vision Insurance - Paid Time Off - 401(k) Investments Salary Range: Up to $15.50 hourly + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Location
US-TX-El Paso
Position Type
Regular Full-Time

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