For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   The Director of Collections is responsible for the overall management and operation of third-party collections. The Director is responsible for the development and implementation of strategies that ensure the efficient and effective collection of debts on behalf of clients. This includes overseeing the day-to-day operations of the agency, management staff, developing and implementing policies and procedures, ensuring compliance with all relevant laws and regulations and P&L responsibility.

About us: For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas, and the Philippines we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients’ brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding and rapidly growing company!     To support the organization, and all functional leaders, with delivering on our communication strategy that fully aligns and represents our Vision, Mission, and Values. Responsibilities will include managing all aspects of our internal and external marketing and communications strategy, including content curation, development, and deployment, and overseeing various marketing and brand initiatives via social media, website, industry, and media relations

Provides quality service and information regarding various available products to inbound callers.                                                                                                                                                                                                   

For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   Perform verification and reconciliation of various general ledger and bank trust accounts. Responsible for tracking payments to ensure accurate posting, and remittance to clients. Perform daily balancing activities and reporting functions. Research, analyze and resolve imbalances on accounts. Assist with internal and external audits.  

  For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   - Responsible for the quality assurance (QA) program for call center, walk-in center, and production work for the North Carolina Quick Pass (NCQP) customer service team. - Manages analysts and interacts with GC program management and NCTA customer service team.  

For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   Responsible for general accounting related to accounts receivable, administrative duties, and special projects as needed.

Collects on delinquent accounts of customers (both in Spanish and English) while providing quality customer service on inbound and outbound calls.  

Collects on delinquent accounts of customers while providing quality customer service on inbound and outbound calls, while training for future consideration for collection management positions.

For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our client’s brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding, and rapidly growing company!   Responsible for completing moderately complex accounting work in a team environment with limited supervision with some latitude for independent judgment and decision making. This is an on-site position.

The Talent Acquisition Manager will be responsible for building and driving talent acquisition strategies and practices to ensure hiring goals are met.

About us: For over 65 years, GC Services has been trusted by a diverse portfolio of clients to provide a full suite of outsourcing solutions. With over 7,000 employees throughout the Americas, and the Philippines we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients’ brands and reputations as our own. We are always seeking service-oriented individuals who want to be an integral part of creating lasting relationships with our employees and our clients within our fun, rewarding and rapidly growing company!   Overview   Manage all aspects of human resources functions, plan and implement human resources programs, and ensure efficient operation of the Human Resources (HR) Department.

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.  This position requires you to request payment and negotiate payment processes. 

Collects on delinquent accounts of customers while providing quality customer service on inbound and outbound calls, while training for future consideration for collection management positions.

Responsible for the efficient operation of a unit of employees.

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Provides quality service and information regarding various available products to inbound callers (both in English and Spanish).      

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Provides quality service and information regarding various available products to inbound callers.                                                                                                                                                                                                   

Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.