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Provides quality service and information regarding various available products to inbound callers.
Provides quality service and information regarding various available products to inbound callers.
Responsible for providing administrative support at superior court client facilities.
Performs call monitoring activities to review and critique 3rd party collections calls based on standards set forth by GC Services and its clients. Provides feedback to Account Representatives and management for coaching purposes. Analyzes account activity to ensure proper handling.
Provides quality service and information regarding various available products to inbound callers.
Manage all aspects of human resources functions, plan and implement human resources programs, and ensure efficient operation of the Human Resources (HR) Department.
Responsible for providing administrative support at various superior court client facilities by performing the following duties.
Provides customer contact support for various client business processes or business segments associated with client telecommunication products and services.
Provide quality customer service, information regarding products/client requirements, and assistance to inbound and outbound callers while resolving defaulted accounts.
Performs call monitoring activities to review and critique 3rd party collections calls based on standards set forth by GC Services and its clients. Provides feedback to Account Representatives and management for coaching purposes. Analyzes account activity to ensure proper handling.
Responsible for providing administrative support at various superior court client facilities by performing the following duties.
Responsible for providing administrative support at superior court client facilities.
Collects on delinquent accounts of customers (both in Spanish and English) while providing quality customer service on inbound and outbound calls.
Provides customer contact support for various client business processes or business segments associated with client telecommunication products and services.
Resolve delinquent accounts of customers while providing quality customer service on inbound and outbound calls.
Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.
Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.
Resolve delinquent accounts of customers while providing quality customer service on inbound and outbound calls.
Serves as the lead person for all IT activities and communications to the client and their vendors. Leads a team of IT Managers who are responsible for the organization’s application development projects, database management, computer operations, network management and business analysis. Allocates team resources and sets delivery schedules to meet client requirements. Oversees all technology operations and evaluation according to the client’s needs.
Collects on delinquent accounts of customers (both in Spanish and English) while providing quality customer service on inbound and outbound calls.
