Responsible for supporting high-level executives, management and other departments while serving as a frequent liaison between the executives, VP’s, office/department locations, clients and/or outside agencies.

  Provide administrative and clerical support to ensure efficient operation of the department or office.

Perform verification and reconciliation of various general ledger and bank trust accounts. Responsible for tracking payments to ensure accurate posting, and remittance to clients. Perform daily balancing activities and reporting functions. Research, analyze and resolve imbalances on accounts. Assist with internal and external audits.  

Ensure performance levels, production schedules, quality assurance standards and financial requirements are attained or exceeded through effective management of production personnel and administration of teamwork.

  Supervise staff to ensure all payments are invoiced timely and invoicing tasks are completed in accordance with client requirements.  Ensure all new client or client changes are reviewed and updated within production correctly.  Document and maintain client procedures.                                                

The Senior Compensation Analyst will administer the Company’s compensation programs and activities, ensuring programs are consistently administered in compliance with internal policies and government regulations. The Sr. Compensation Analyst responsibilities include but not limited to salary structures, short and long-term incentive programs, annual compensation benchmarking, job description maintenance, job evaluations, etc. This role is responsible for working in conjunction with HR Business Partners and Talent Acquisition colleagues. Additionally, this function plays a key role in the optimization of HR processes, supporting HR technologies by ensuring data quality and integrity.

Responsible for completing moderately complex accounting work in a team environment with limited supervision with some latitude for independent judgment and decision making.

Resolve delinquent accounts of customers while providing quality customer service on inbound and outbound calls.

Administers policies and programs relating to various phases of human resources activity by performing general HR duties.

Collects on delinquent accounts of customers while providing quality customer service on inbound and outbound calls, while training for future consideration for collection management positions.

Achieve staffing objectives by recruiting and evaluating job candidates; and advising managers.

Promote the company as a top provider of call center solutions. Develop and execute sales strategies that will increase revenues and profits.Maintain relationships with existing clients while developing new leads with these clients. Work with departments within GC to ensure prompt and effective customer service.  

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Collects on delinquent accounts of customers while providing quality customer service on inbound and outbound calls, while training for future consideration for collection management positions.

Assists in directing and coordinating activities of workers engaged in collecting delinquent accounts of customers.

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Responsible for developing, organizing, coordinating, administering, and overseeing all aspects of training. Responsible for the implementation and administration of new hire training, as well as Second Level Trainings. Additionally, responsible for assisting with the Management Development Training and the development of additional Trainers.

Operates computer and peripheral equipment to process data.

  Collects on delinquent accounts of customers (both in Spanish and English) while providing quality customer service on inbound and outbound calls.                     

Assists in directing and coordinating activities of workers engaged in collecting delinquent accounts of customers.