Performs call monitoring activities to review and critique 3rd party collections calls based on standards set forth by GC Services and its clients. Provides feedback to Account Representatives and management for coaching purposes. Analyzes account activity to ensure proper handling.
Play an active role in the process of monthly and annual financial close. Responsible for account reconciliations, accumulation of information for various tax filings and responding to various special requests as they arise.
Responsible for computing, classifying and recording financial transactions to ensure the financial records of the organization are accurate. Also performs routine financial calculations and general ledger duties.