Keep up the general cleanliness of the office both inside and out as well as provide maintenance as needed.                                                                                                                                                                                                             

Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.

Administers policies and programs relating to various phases of human resources activity by performing general HR duties.

Operates computer and peripheral equipment to process data.

Administers policies and programs relating to various phases of human resources activity by performing general HR duties.

  Manage all aspects of human resources functions, plan and implement human resources programs, and ensure efficient operation of the Human Resources (HR) Department.   

  The Tax Senior will be responsible for managing all aspects of the company’s tax department. This position reports directly to the Assistant Vice President of Finance and will have direct interaction with the Chief Financial Officer.  

Collects on delinquent accounts of customers while providing quality customer service on inbound and outbound calls, while training for future consideration for collection management positions.

Responsible for completing moderately complex accounting work in a team environment with limited supervision with some latitude for independent judgment and decision making.                                

Performs call monitoring activities to review and critique 3rd party collections calls based on standards set forth by GC Services and its clients. Provides feedback to Account Representatives and management for coaching purposes. Analyzes account activity to ensure proper handling.

  Supports company operations by performing installation, maintenance, and repairs of/to company personal computer PC systems and software.  

Ensure performance levels, production schedules, quality assurance standards and financial requirements are attained or exceeded through effective management of production personnel and administration of teamwork.

  Collects on delinquent accounts of customers (both in Spanish and English) while providing quality customer service on inbound and outbound calls.                     

Assists in directing and coordinating activities of workers engaged in collecting delinquent accounts of customers.

Responsible for administering and overseeing variable aspects of training.

Provides quality service and information regarding various available services to inbound callers and makes necessary follow-up outbound calls.

Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.

Develops and maintains GC Services’ training material as directed.

Responsible for providing administrative support at superior court client facilities.  

Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.